App Intel

Vonage Contact Center Live

Vonage7 apps · 2.1M installsCommunicationFreecom.vonage.agent_ui

Use your Vonage® Business phone when you’re on the go!

Total installs
313
exact · Play shows 100+
Installs / day
—
measured after our second crawl (about a day)
Rating
—★
— ratings · — reviews
Released
9 Jun 2026
4mo ago
Last update
28 Sept 2026
v1.203.3 · 13d ago
Countries
—
not checked yet

Install history

exact counter from Google Play
305.7354.3402.9451.450010 Oct11 Oct11 Oct
305.7354.3402.9451.450010 Oct11 Oct11 Oct

Installs per day · last 90 days

Not enough history yet — check back tomorrow

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

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Permissions

15 in 6 groups
2 Sensitive7 Notable6 Routine

What this app can do with your phone

  • Use your camera to take photos and record videos
  • Record sound using your phone's microphone
CameraSensitive1

Access to your camera to take photos and record video

  • Use your camera to take photos and record videostake pictures and videos · CAMERA
MicrophoneSensitive1

Access to your phone's microphone to record sound

  • Record sound using your phone's microphonerecord audio · RECORD_AUDIO
PhoneNotable1

Access to phone calls, call history, and voicemail

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

  • See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE
OtherNotable10

Access to miscellaneous device features that don't fit other categories

  • Connect to or disconnect from Wi-Fi networks and change saved Wi-Fi settingsconnect and disconnect from Wi-Fi · CHANGE_WIFI_STATE
  • Temporarily turn off your screen lock, for example to show an incoming calldisable your screen lock · DISABLE_KEYGUARD
  • Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
  • Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Make your phone vibratecontrol vibration · VIBRATE
  • Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
• Communicate your way with your customers on the go. • Activate Call Forwarding or “Do Not Disturb” status • Import, view and edit contacts across multiple devices The Vonage Contact Center mobile app is available at no additional charge. Existing VCC customers just log in with their username and password. (Data charges may apply to mobile app usage depending on the mobile plan) About the service: Vonage Contact Center (VCC) unifies your contacts worldwide to provide seamless communication between customers and agents using a flexible cloud communication platform. The VCC Mobile App enables on-the-go agents to stay connected no matter where they are in the world. They can maintain a single number across all devices so they can be easily reached by colleagues and customers. VCC reduces monthly phone expenses, enables centralized billing and does not require annual contracts. To view our Terms of Service please use this link: https://www.vonage.com/business/legal-policy-center/business-cloud/tos/

What's new

- Improved call reliability, including fixes for audio when resuming calls placed on hold. - Smoother notifications — resolved issues with missed call and ongoing call notifications. - Enhanced CRM experience with improved address, history, and active call views. - Added "Report an Issue" and "Help Center" access in Settings. - Extended the PIN inactivity timeout for a smoother, less interruptive sign-in experience. - General UI polish, bug fixes, and performance improvements.

Growing in Communication

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