512

SolarWinds Service Desk

LiveSolarWinds4 apps · 62K installsBusinessFreecom.solarwinds.service_desk

Core SolarWinds Service Desk capabilities directly from mobile device.

Alert me★ WatchOpen in Play ↗
Total installs
47,621
exact · Play shows 10,000+
Installs / day
+27
7-day avg · last day +27
Rating
4.1★
371 ratings · 53 reviews
Released
2 Jul 2019
7.3y ago
Last update
13 Sept 2026
v3.5.4 · 1mo ago
Countries
—
not checked yet

Installs per day

gain of the exact counter
02040608010012 Oct13 Oct14 Oct

Lifetime avg ≈ 18/day (all installs ÷ days since release)

Daily tracking since 11 Oct 2026 · history grows every day

Install history

exact counter from Google Play
47,52047,54047,56047,58047,60047,62047,64011 Oct13 Oct14 Oct
010K20K30K40K50K2 Jul 201911 Oct 202614 Oct 2026

Dashed: estimate from the release date (no daily data before 11 Oct 2026) · time axis compressed before that day

Daily tracking since 11 Oct 2026 · history grows every day

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

12 in 5 groups
5 Sensitive2 Notable5 Routine

What this app can do with your phone

  • Use your camera to take photos and record videos
  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
CameraSensitive1

Access to your camera to take photos and record video

  • Use your camera to take photos and record videostake pictures and videos · CAMERA
Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

  • See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE
OtherNotable6

Access to miscellaneous device features that don't fit other categories

  • Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Make your phone vibratecontrol vibration · VIBRATE
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Screenshot 1 Download
Screenshot 2 Download
Screenshot 3 Download
Screenshot 4 Download
Screenshot 5 Download
Screenshot 6 Download
Full description
The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive. For Technicians: - Receive real-time notifications - Track open and incoming tickets - Assign or reassign active incidents - Update and resolve issues - Reference historical data for troubleshooting For Employees: - Submit a ticket (such as a broken device) - Request services (such as access to an application) - Access self-service articles - Check request status - Add comments to open tickets © SolarWinds Worldwide, LLC. All rights reserved.

What's new

Bug fixes and improvements

Similar apps

closest title first, then most installs per day
More similar apps (opens in a new tab)