KGN KaryaTrack Live

KGN KaryaTrack is a comprehensive, smart field management and loan recovery application designed for recovery agencies, financial institutions, and field collection agents. Streamline case allocations, track field visits with verified geotagging, record on-spot payments, and boost recovery efficiency in real-time. Whether managing daily agendas, negotiating settlements, or logging customer interactions, KGN KaryaTrack equips collection agents with all the essential tools right on their mobile devices. Comprehensive Case Management • View and organize assigned loan recovery accounts by priority and overdue status. • Access complete customer history, loan details, total outstanding, and overdue amounts. • Daily agenda view to plan collection routes and tasks effectively. 📍 Geotagged Field Visit Logging • Log customer visits on-site with real-time GPS location stamping. • Capture photo proof with automatic time and location watermarks. • Record interaction outcomes (e.g., Promise to Pay, Refused, Not Available, Dispute). • Schedule follow-up dates and log detailed field notes instantly. 💳 Instant Payment Recording & Receipts • Record on-spot collections via multiple payment modes: UPI, Cash, Bank Transfer, or Cheque. • Generate instant digital payment receipts and share them directly with borrowers. • Maintain transparent collection history for audit trails and reconciliations. 🧮 Built-in Financial Calculators • EMI Calculator: Quickly compute monthly EMIs, interest rates, and loan tenure on the spot. • OTS (One Time Settlement) Calculator: Calculate write-off amounts, discounts, and instant approval tiers to facilitate immediate settlements. 🗺️ Admin Dashboard & Route Tracking • Real-time shift management, attendance logs, and staff status. • GPS route tracking for field agents to optimize recovery routes and verify field presence. • Performance metrics and recovery targets tracking. ⭐ Customer Feedback & Resolution • Collect customer feedback directly during field visits. • Analyze customer satisfaction ratings and feedback history. 🔔 Real-Time Alerts & Reminders • Push notifications for upcoming "Promise-to-Pay" (PTP) commitments. • Daily recovery reminders and newly assigned case alerts. 🌓 Modern & User-Friendly Experience • Intuitive, clean interface with Dark & Light theme options. • Multi-language and RTL layout support for effortless regional usage. • Secure data handling with role-based access.