HelpDeskID Live

Name: HelpDeskID
Author: SRM Systems, LLC

SRM Systems, LLC2 apps · 3 installsBusinessFreecom.helpdeskid.app

Verify your identity when your IT support team needs to confirm it's you.

Alert me ★ Watch Open in Play ↗

Total installs: 2
Installs / day: —
Rating: —★
Released: 23 Jun 2026
Last update: 22 Sept 2026
Countries: —

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

Inspect the APK

Have this app's APK or XAPK file? Upload it to see the ad & analytics SDKs it bundles, a hidden home-screen launcher or accessibility access, the AdMob app id, and the full permission list — read straight from the file, nothing installed. Bring the file from your device or a mirror; we never fetch it from Google Play.

Permissions

14 in 5 groups

7 Sensitive2 Notable5 Routine

What this app can do with your phone

Use your camera to take photos and record videos
Record sound using your phone's microphone
Read photos, videos, and other files saved in your phone's shared storage
Add, change or delete photos, videos and other files in your phone's storage
Show its own windows or bubbles on top of other apps you are using

Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

StorageSensitive2

Access to files, photos and media saved on your phone's storage

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

CameraSensitive1

Access to your camera to take photos and record video

Use your camera to take photos and record videostake pictures and videos · CAMERA

MicrophoneSensitive1

Access to your phone's microphone to record sound

Record sound using your phone's microphonerecord audio · RECORD_AUDIO

OtherSensitive8

Access to miscellaneous device features that don't fit other categories

Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Make your phone vibratecontrol vibration · VIBRATE
Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE
Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description

HelpDeskID keeps your organization's IT support interactions secure by giving you a simple, instant way to verify identity before a technician accesses your account or assists with a support request — and to confirm a technician's identity before you hand over access to anything. How it works When your IT help desk initiates a support session, your technician sends you a verification request in real time. You'll see the technician's name and organization before responding. Approve or deny with a single tap — right from your phone. You can also send a request to verify that the person calling you is actually from your IT team, protecting you from impersonation scams. Why it matters Social engineering and impersonation attacks often target the help desk — both by tricking technicians into helping the wrong person, and by scammers posing as IT staff to gain access to your device or account. HelpDeskID closes both gaps with real-time, two-way identity verification. Features - Instant push notifications when a verification is requested - See technician details before you approve or deny - One-tap approve or deny - View details about the technician and reason for engagement before responding - Secure login with your company-issued credentials - Clean, easy-to-use interface that works in light or dark mode HelpDeskID is provided by your organization's IT team. You'll need your company's server address and login credentials to get started. Contact your IT department if you need help connecting.

What's new

- Minor bug fixes and security improvements - UI improvements for theming changes/parity

Growing in Business

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