Jeeves Support Live

Jeeves puts your team's support inbox in your pocket. This is the agent app for Jeeves. Sign in with your workspace account and pick up customer conversations wherever you are. YOUR INBOX, WHEREVER YOU ARE • Every conversation in your workspace • Conversation filters • Search across your conversations • Unread markers, so you can see what still needs you REPLY PROPERLY, NOT JUST QUICKLY • Send a reply straight to the customer • Leave an internal note your team can see and the customer cannot • @mention a teammate to pull them in • Attach a photo or a file from your device KNOW WHO YOU'RE TALKING TO • Customer details at hand: name, email, phone, company, and the attributes your workspace tracks • See at a glance when a conversation is with a lead STAY ON TOP OF IT • Push notifications when a customer writes in, when you're @mentioned, and when a conversation is assigned to you • Assign conversations, close them when they're done, reopen them when they turn out not to be WORKING ACROSS COMPANIES • Switch between workspaces if you support more than one REQUIRES A JEEVES ACCOUNT Jeeves is a customer messaging platform for businesses. This app is for support agents and needs an existing account and workspace; there's no sign-up on the app and it isn't a standalone product. Learn more at https://jeeves.support