App Intel

Bright Pattern Mobile Live

Bright Pattern, Inc1 app · 2.4K installsBusinessFreecom.brightpattern.mobileagent

Powerful Cloud Contact Center Software With Embedded AI

Total installs
2,376
exact · Play shows 1,000+
Installs / day
—
measured after our second crawl (about a day)
Rating
—★
— ratings · — reviews
Released
8 Apr 2021
5.5y ago
Last update
25 Aug 2026
v3.2.128(4.66979) · 2mo ago
Countries
—
not checked yet

Install history

exact counter from Google Play
2.3K3K3.7K4.3K5K10 Oct11 Oct11 Oct

Installs per day · last 30 days

Not enough history yet — check back tomorrow

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

Permissions

19 in 8 groups
8 Sensitive6 Notable5 Routine

What this app can do with your phone

  • Record sound using your phone's microphone
  • See every contact saved on your phone, including names, numbers and emails
  • Add, change or delete contacts saved on your phone
  • Call phone numbers without your input, which may cost you money
  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
ContactsSensitive2

Access to the contacts saved on your phone

  • See every contact saved on your phone, including names, numbers and emailsread your contacts · READ_CONTACTS
  • Add, change or delete contacts saved on your phonemodify your contacts · WRITE_CONTACTS
PhoneSensitive2

Access to phone calls, call history, and voicemail

  • Call phone numbers without your input, which may cost you moneydirectly call phone numbers · CALL_PHONE
  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
MicrophoneSensitive1

Access to your phone's microphone to record sound

  • Record sound using your phone's microphonerecord audio · RECORD_AUDIO
Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

  • See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE
OtherNotable8

Access to miscellaneous device features that don't fit other categories

  • See Bluetooth settings and connect to paired devices like headphones, speakers or watchespair with Bluetooth devices · BLUETOOTH
  • Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
  • Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Make your phone vibratecontrol vibration · VIBRATE
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
Bright Pattern Mobile is a contact center agent app for handling live customer voice calls, chats, and other interactions on the go. During an active voice call, the app uses a persistent “Ongoing call” notification so the agent can keep talking with the microphone while the app is in the background. This notification appears when a call starts and disappears when the call ends. Bright Pattern allows your business to engage with customers across all channels and effortlessly switch between channels without losing the context of the conversation. Give your customers a seamless, context-rich, and personalized customer experience. Track the customer’s journey from the beginning to the end with the advanced features of Bright Pattern’s powerful call center solution.

What's new

Security Enhancements. Added OAuth support for easier and more secure sign-in. Introduced Multi-Factor Authentication (MFA) for enhanced account protection. Fixed several bugs to improve overall stability and performance

Growing in Business

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